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  1. NAV
  2. Server Administration

Server Administration

Administration, maintenance and ongoing monitoring for dedicated servers with reactive and proactive support.
Together with NAV specialists you can ensure your server's hardware, software, security and backups.

By default, most servers that have a particular operating system and/or control panel installed are not designed for a highly secure operating environment. Only by implementing advanced security measures the server integrity could be fully achieved.

SysAdmin cPanel

We'll take care of managing your dedicated server with cPanel, taking the hassle out of it for you.

1 activation

35 monthly

  • Available for VPS servers with cPanel/WHM control panel.
  • Managed servers 1
  • Monthly time included 6 hours
  • Maximum response 30 minutes
  • Tickets included monthly 2
  • Tickets included for activation 1
  • Priority in resolving complaints
  • Migration from another provider
  • Operating system installation
  • cPanel installation and configuration
  • CloudLinux installation and configuration
  • Server security (Basic Security)
  • Server optimization
  • Kernel optimization
  • MySQL optimization
  • ConfigServer plugin installation
  • Firewall (CSF/APF) configuration
  • Software installation (3rd Party)
  • Scripts installation
  • Ffmpeg installation
  • PHP optimization (php.ini)
  • Vulnerability investigation (Hacking)
  • Advanced administration for 1 website - WebAdmin S i l v e r
  • Server monitoring - optional €5
  • cPanel/WHM license - optional 35€

After the included time:

After using up the time included in the package, it can be extended by paying €12 per hour for each additional ticket or the one in progress.

SysAdmin DirectAdmin

Let certified staff to manage DirectAdmin, you'll have more time.

1 activation

35 monthly

  • Available for VPS servers with DirectAdmin control panel.
  • Managed servers 1
  • Monthly time included 6 hours
  • Maximum response 30 minutes
  • Tickets included monthly 2
  • Tickets included for activation 1
  • Priority in resolving complaints
  • Migration from another provider
  • Operating system installation
  • DirectAdmin installation and configuration
  • CloudLinux installation and configuration
  • Server security (Basic Security)
  • Server optimization
  • Kernel optimization
  • MySQL optimization
  • ConfigServer plugin installation
  • Firewall (CSF/APF) configuration
  • Software installation (3rd Party)
  • Scripts installation
  • Ffmpeg installation
  • PHP optimization (php.ini)
  • Vulnerability investigation (Hacking)
  • Advanced administration for 1 website - WebAdmin S i l v e r
  • Server monitoring - optional €5
  • DirectAdmin license - optional €11

After the included time:

After using up the time included in the package, it can be extended by paying €12 per hour for each additional ticket or the one in progress.

SysAdmin Bare-metal

Together with the support we offer you will benefit from stability and security for your server.

from 45

per server

  • Available for VPS servers without a control panel (Bare-metal server).
  • Managed servers 1
  • Monthly time included 8 hours
  • Maximum response 30 - 45 minutes
  • Tickets included monthly 2
  • Tickets included for activation 1
  • Priority in resolving complaints
  • Migration from another provider
  • Operating system installation
  • Control Panel installation and configuration
  • CloudLinux installation and configuration
  • Server security (Basic Security)
  • Server optimization
  • Kernel optimization
  • MySQL optimization
  • ConfigServer plugin installation
  • Firewall (CSF/APF) configuration
  • Software installation (3rd Party)
  • Scripts installation
  • Ffmpeg installation
  • PHP optimization (php.ini)
  • Vulnerability investigation (Hacking)
  • Advanced administration - optional / WebAdmin Silver, Gold, Platinum
  • Server monitoring - optional €5
  • DirectAdmin or cPanel license - optional

Necessary time:

Our team of experts will interact with you to find out the time required to resolve the incident on your server.

Other benefits

GENERAL SERVER MANAGEMENT CHARACTERISTICS

cPanel installation and configuration services

We offer cPanel software installation services and initial setup services for your dedicated server or vps by choosing one of our dedicated server or VPS management packages.

No service interruption during migration

We will migrate accounts and data from any server with cpanel, directadmin or other control panel as per your request and plan without any downtime. Our experts are cPanel and DirectAdmin accredited.

Response within 30 minutes after ticket opening

We will respond to the initial ticket in less than 30 minutes and provide a resolution within the next maximum 2 hours regarding the reported incident on your server or website.

The best proactive management service

Our technical support team will regularly check the server and ensure its performance and stability. We will update the server software and security patches as needed.

Unique initial stabilization procedure

We will immediately set up your website or server with cPanel, DirectAdmin or other control panel. This will help avoid server load issues and unnecessary downtime.

24/7 server monitoring with restarts and reports

We provide server monitoring service according to the chosen server management plan. Our team will monitor the server, handle restart requests and email alerts.

Security, optimization and quality

Our technical team members are experts in website and server administration. We will configure and optimize your server with the best software and security tools.

Data management and hacking investigation

NAV support team will try to recover the data and information from the disks in case of loss and will provide the hacker investigation services according to the chosen plan.

Administration services per operation

E-mail client configuration

Email client:

Thunderbird, Outlook, Apple Mail, Android, iOS.

€10

cPanel Operations

Website: Addon domains, Subdomains, Redirects.

E-mail: Create email addresses, Redirects, Auto-responder, Password change.

DNS records: A, AAAA, CNAME, MX, NS, PTR, SOA, SRV, TXT.

€5

Scan account, identify vulnerabilities and remove infected files

Antivirus scanning, output interpretation, deletion/quarantine for infected files, reporting of results and recommendations.

€35

Office 365 Operations

Create new e-mail addresses, set aliases, change passwords for e-mail accounts, set auto-reply.

€10

Migration of addons domains - website and e-mail

Migrating addons domains from one account to another. Service available only for migrations between NAV Communications servers.

€40

Migrate services or domains between customers

Service available for service or domain migrations between NAV Communications customers.

The price shown is per service or per domain.

€15

Delisting IP from Blacklists

Service available for IP addresses in the NAV Communications portfolio.

€100